Company
Voice Portals, CTI-Solutions and Unified Communications for Banks, Insurances, Call Center, Help and Servicedesk, Mobile Internet, Waiting Queues, Order systems, VoiceMail, Fax, Audiotext and Internet Telephony
Product lines:
CreaVoice® Voice Portals,
Announcement and Unified Communications Systems
CreaLink® CTI Server
and applications
CreaLog® GmbH
Company founded 1993 by Michael Kloos and Wolfgang Rebert
Offices in Munich, Frankfurt/Main and Vienna
Present in 25 European and African countries, more than 400 customers from all lines and size of business, with more than 45,000 installed lines
More than 17 years experience in Natural Language understanding solutions (NLU & NLR) for all industries
Solutions:
- Voice Portals
- Phone banking and brokerage and -brokerage
- Call Center
- Help and Service Desk
- Carrier
- Computer-Telephony-Integration (CTI)
- Fault management
- Announcements
- Unified Communications
- Mobile Internet (Web-by-phone) using Interactive Voice Video Response (IVVR)
- Waiting queues and music-on-hold
- Automated Information- and Order systems
- Voicemail and Unified Messaging Systems
- Automated customer surveys
- Automated age and gender recognition
- Games and Televoting
- Voice enabled Auto-Attendant
- VoiceXML
- Speech Analytics
Count on our many years of experience with natural language Voice Portals interfacing
with telephony, data bases and the internet. We offer individual integration,
short delivery time and optimal service.
 Certified according to DIN EN ISO 9001:2008
The quality management system operated by CreaLog, has been certified since 2002 according to ISO 9001:2008 (Reg. No. 1210017937 TMS) for the Development, Production and Distribution of
Voice Portals, Unified Communications and CTI-Solutions.
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