Speech enabled Phone Banking
Fully automated functions:
Authentication
Bank account information like balance and cash movements
Money transfers
Changing a PIN
Stocks and shares quotes
Technology at a glance
- VoiceXML capable voice portals at three locations
- Independent development of voice portal applications
- Dialog development and usability tests on separate systems
- Operative systems redundantly set-up
Testimonial Siemens Enterprise Communications
Hergen Bochmann, Account Manager Finance
Hergen Bochmann, Account Manager Finance:
„During every single stage of the job at hand, we got all conceivable support from CreaLog. Which meant that we could react flexibly and swiftly to any requirements made by HVB Direct. What really impressed the client was the possibility of creating new dialogs – both with the dialog generator CreaVoice Dialog Graphics and with VoiceXML. The Bank decided in no time at all to invest in the technologically leading VoiceXML Portal.“
Your expert
Mr Martin Vennik
Tel +49 69 900 288 -11
martin.vennik(at)crealog.com