Auction TV
Automated planning, bidding and logistics system
Centralized system for phone, text message (SMS) and web bids
High system flexibility allows for last minute changes of auction sequence
Shopping with a choice of alternatives
Technology at a glance
- Two voice portals with 360 lines each
- Redundantly setup web and application server
- To show the bids being made on-screen, the TV company‘s graphics engine is controlled by the Voice Portal via an XML interface
- Interface to the management information system
- Direct hand over of orders to the logistics partner
Testimonial 1-2-3.tv
Dr. Andreas Büchelhofer, CEO
Dr. Andreas Büchelhofer, CEO:;
„The CreaVoice-Portal is the hub of our phone interactivity. It communicates with the callers, the Call Center and the logistics company. Thanks to the highly committed and professional project management at CreaLog, all schedule agreements were adhered to. In other words, 1-2-3.tv went live on time and with great success.“