Our services for telecommunications companies

Take advantage of CreaLog's network-based solutions to deliver more efficient communication for your business customers, public authorities and associations. Your business customers can use the communications services both on the road and in the office and benefit from CreaLog's mature and successful solutions. Companies can save money on investing in their own infrastructure because the communications solutions are delivered from your telecommunications network based on the cloud.

Largest contact center and IVR cloud project:

CreaLog is behind what is currently the largest network-based contact center project in Germany, with central routing of all calls, taking account of skills and locations, to over 20,000 employees at around 2000 sites nationwide. Cloud solutions from CreaLog are therefore failsafe, designed in a distributed and networked architecture with redundancy.

Successful services

Mass Calling platforms from Crealog for Televoting and Contests  make interactive formats for TV and radio truly interactive and successful for the first time. Talk to us about our international references.

CreaVoice Conferencingfrom CreaLog facilitate telephone and web conferences for you and your business customers anytime and anywhere.

IN Number Translation is the complete solution for the IN manager, integrated into your existing infrastructure.

Companies now rely more and more on virtual contact centers in multiple locations with distributed agent workstations. The CreaLog Contact Center Suite for Cloud Services gives you as a network operator the ability to offer companies this added value from your network to meet their needs.

Who has not seen one of the many shows, phone-in programs and competitions organized by TV and radio stations as well as cell phone service providers in every country around the world? With the CreaLog televoting platform we offer network operators and service providers a real-time and load-proof televoting platform which reliably processes voice, SMS and web responses.

Conferencing is an important VAS module for telcos and service providers.

CreaVoice Conferencing optimizes communications processes across the entire company, thereby delivering excellent service to employees, customers, partners and investors irrespective of the size, location and time of the meeting.

Conference services open up further sources of revenue for telecommunications companies and represent a sensible expansion of the range of services. We offer communications services, based on the CreaLog media platform, which combine audio and video telephony with web applications like chat or whiteboard.

The finished products are scalable on the carrier-grade platform and tailored to your requirements.

CreaLogs Number Translation Services (NTS) are the flexible solution for all service providers offering geographic, non-geographic, free phone, premium rate, shared-cost or global call center solutions.

Ringback Tone Advertising also known as ringback tone ads,  ringback advertising, ad ring back or Ad-RBT is part of "in-call advertising" and mobile marketing.

The CreaLog media portal distributes the Ringback Tones on offer easily and automated to your customers.