Number Translation Services (NTS)
CreaLogs Number Translation Services (NTS) are the flexible solution for all service providers offering geographic, non-geographic, free phone, premium rate, shared-cost or global call center solutions.
Crealog NTS has been specifically developed for telcos to simplify the complex relationships with multiple levels of distributors and resellers. CreaLog NTS builds on an intuitive self-care web user interface.
The NTS manager delivers the NTS core function for new services. Customers have full control of the routing of their services without complex coding or programming.
The state-of-the-art Number Translation Service, in conjunction with CreaLog's voice recognition technology, enables the best possible call completion levels to be reached.
- Flexible models for service providers, resellers and distributors
- Secure, software-based solution for hosted environments
- Combines user-defined call flows for end customers with CreaLog's comprehensive pool of off-the-shelf functions
- Flexible – operators can control how the NTS applications and delivery via web GUI behave
- Customer self-care via web GUI / web services / DTMF
- NGN IP / legacy TDM integration
- Non-geographic and geographic telephone numbers on one platform
- Pool of over 50 standard features including origin routing (ODR), time-dependent routing (TDR) and menu-controlled routing
- Fully integrated into the CreaLog Contact Center Suite
Contact
Mr Michael Michler
Fon +49 89 324 656 -44
michael.michler(at)crealog.com