Suppliers & administration

Cloud solutions in public administration

Largest contact center and IVR cloud project

CreaLog is behind what is currently the largest network-based contact center project for public administration in Germany. The project allows the central routing of all calls (taking into account skills and locations) to over 20,000 employees at around 2,000 sites nationwide.

Working together with major network operators and global telecommunications suppliers, we are breaking new ground when it comes to the cross-site routing of telephone calls from the cloud.

Cloud solutions from CreaLog are also failsafe and flexible as they are designed around a distributed, networked architecture with redundancy.

Hosted communications for public administration

More and more federal states, cities and municipalities are outsourcing their information and communications technology (ICT) to independent service providers. These companies can then operate flexibly within the market and may be active in a number of different countries. This takes advantage of any synergy effects and also reduces the costs of ICT for the public sector.

CreaLog solutions based in central public hosting computer centers cover the following areas.

CreaVoice Unified Messaging

Combine all corporate communications channels.

Unified messaging from CreaLog combines a company's entire communication, be that voice, e-mail or fax, in a single solution irrespective of the network and terminal equipment. In a heterogeneous landscape of e-mail systems, PBXs and communications paths (landline or cellular), CreaVoice Unified Messaging enables an integrated solution for your customers' communication across all channels.

CreaVoice Conferencing

CreaVoice Conferencing optimizes communications processes across the entire company, thereby delivering excellent service to employees, customers, partners and investors.

Irrespective of the size, location and time of the meeting.

Managed Services - we operate your CreaLog solution