Project Services - Consulting, Integration, Optimization and more
Our motto is perfect service!
Our system integration, complex customization services and solution-based consulting ensure that your voice portal will be a success from the outset. We will work with you to establish which solution will best optimize your business processes, reduce your costs and achieve your corporate goals.
Our experts will then tailor the product precisely to your needs and align it with your communications strategies.
An integrated approach to voice user interface design
The caller and the caller’s needs take centre-stage. However, voice user interface design does not exist in isolation from the other factors contributing to successful speech automation. This is illustrated in the diagram below.
The basis for every speech automation system is a highly efficient voice portal platform. The three pillars of successful voice dialogs rest on this foundation. Sophisticated voice user interface design, appreciation and mastery of technologies such as speech recognition and text-to-speech and an efficient integration into processes, call centers and databases. The result is a voice portal with a high level of acceptance among callers.
CreaLog draws on in-depth experience from several hundred successful projects.
