Testimonial Swisscom
Daniel Isenschmid and Simon Marville,
the managers of the 70-strong project team:
“In just seven months, the CreaLog team succeeded in doing everything required to ensure that votes could be cast and processed on the new platform without a hitch”.
“What’s new is the convergence factor enabling the TV viewers to interact on a parallel and simultaneously basis using standard communication channels such as the telephone, SMS & MMS and the internet.
We also reduced the technological complexity of the way this solution operates – we can even blend in the various individual statements that the candidates deliver to their fans.”
Testimonial Vodafone
Walter Vorderhuber, product development manager for voice-activated value-added services
„Right from the start, the high performance and flexibility of the CreaLog platform impressed us highly, as did the possibilities of administration and reporting in real time. The platform‘s naturallanguage speech recognition and speech synthesis features are crucial when it comes to effective CRM solutions and value-added services.“
Testimonial Unitel
Amilcar Safeca, CTO:
„The rapid growth of our customer base requires the ongoing expansion of our resources and services, which is why we opt for partnerships with top-performing market leaders. In that process, CreaLog is helping us to offer our customers the best and most advanced services available in the market.“
Testimonial A1
Alois Miedl, Head of Customer Service:
“The new voice portal on our hotlines means that about 30,000 customers a day are now getting the right information faster and easier than ever before.”
“With this innovative technology, we can continue to improve our customer service.”
