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Carrier Grade VXML Media Portal
for successful NGN and IMS applications

Solution
  • Highly scalable, flexible VoiceXML portal for network operators, telephone companies and value-added service providers
Use
  • Hosting services
  • Mass calling
  • Value-added services
  • Conferencing
  • Unified communications
  • SS7 and Assisting IP
  • 3G video portal
Benefits
  • Flexible application development
  • Multi-tenant capable
  • Realtime reporting
  • Highly integrated
  • Administration via browser

Value-added services and hosting of VXML applications mean sales growth and increased customer loyalty. Telecommunications companies thus useful complement their portfolio and thereby compensate for decreasing revenue from traditional business fields.
Apart from their service number offering telcos increasingly promote managed services. These include pre-qualification, voice dialogs, routing functions (ACD), customer satisfaction surveys and others. Increasingly standard solutions for various industries are on offer as hosted services.
To integrate also the rapidly growing number of VoIP and video telephony users, new powerful VAS platforms for the NGN and IMS infrastructure of the telcos are needed.
With the CreaVoice Carrier Grade VXML media portal CreaLog offers a platform, which is characterized by open interfaces and integrates smoothly with any existing network infrastructure. It is now ready for the services of tomorrow.

CreaLog offers experience from many successful projects for companies such as Telekom Austria TA AG, Sunrise, Debitel and Arcor. Our portfolio consists of hardware, software and services for your value-added services, your customer service and professional services to optimize your existing platforms.

CreaVoice VXML Media Portal solution

  • Platform
    ISDN, SS7, VoIP and 3G video
    operation/management
  • Speech
    Speech recognition
    Voice biometrics
    Text-to-speech
  • Applications
    Unified communications
    Conferencing
    Assisting IP
  • Application builder
    VXML / mass calling
    Web-based

Professional services

  • Consulting
    Process analysis
  • Project management
  • VUI design
    Persona design
    Audio branding
    Dialog control
    Grammars
  • Implementation
  • Operating concept
    Firewall
    Emergency & recovery
  • 24/7 service

Technology partners

  • Speech technology
    Nuance
    IBM
    Loquendo
    Telisma
  • Media
    Dialogic
    NMS Communications
  • Middleware
    Oracle
    SAP
    Apache

We'll be happy to send you our list of references. Just send an eMail!



References
Sound examples
Customer testimonials
Customer success
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