Voice Portals for any size of business

Standard applications on a one-server VoiceXML platform

CreaVoice Portals provide call waiting music and announcements for all PBX and ACD systems. They perform pre-qualifications and act as a speech enabled auto-attendant as well as providing the staff by CTI with information regarding the caller.
Used as a system for customer self-service transactions, travel information, meter reading and banking transactions are fully automated.
For outbound calls, voice portals are in use as power-dialers with fax and answering machine detection and used for automated reminders.

Fields of use

• Announcements, pre-qualification, customer self-service, voicemail, fax and Unified Communications
• Reliable detection of natural language input, speech synthesis (TTS) and voice biometrics
• Simple configuration and administration
• Extensive interface support for telephony and data
• Modular setup with arbitrary expansion opportunities

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