TV, Radio & Media
Already implemented solutions include:
••• Subscriber support ••• Lotteries
••• Call-In ••• Pay TV ordering •••
Book and CD orders ••• Interactive and auction •••
TV Home shopping ••• Voting •••
Important enterprises from the following lines of business
- Media
- Entertainment
- Cinema
- Radio
- Television
- Homeshopping
- Publishers
- Subscriber support
- Book club
- Internet
use CreaVoice® Portals.
Customer service by means of lottery, automated ordering of merchandising articles or also fully automated Pay by View movie order are examples of the various application possibilities.
Also voting or call in hotlines e.g. the "Top player of the day" or "The largest Quiz of the world" are run on CreaVoice® Portals.
To put lotteries online needs only a small investment. Together with a service or a voting number one achieves particularly good return on invest.
During call in events the Voice Portal keeps the caller waiting and puts him through to the studio when needed.
Pay TV with its special requirements of accessibility during peak hours and immediate activation of the desired movie, is unimaginable without the use of a Voice Portal.
Only so the extreme variation of the call numbers in the course of the day can be intercepted economically.
Automatic ordering systems with natural-language navigation, intercept the overflow, relieve the agents and staff of simple routine activities and make the efficient sales of inferior goods possible. Thus more time remains for individually tailored advice.
Interactive television presents specially prepared pages of teletext to the caller. This can be contact boards, used car or real estate offers.
Televoting is frequently used in TV shows and is easy to implement. We offer Live statistics to immediately broadcast the decision of the callers.
Voice Portals are also increasingly in use for cinemas and theaters. Interactive, voice controlled information on the repertoire and automated reservation of the desired seats relieve the cash staff and reduce the personnel requirements.
We'll
be happy to send you our list of references. Just send an eMail!
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