Professional Services
to optimize existing platforms

Voice user interface (VUI) design is critically important for the success and acceptance of voice portals in the demanding European market.
Our experts will advise you on professional VUI design, including aspects such as the analysis of your target group and persona design, sound branding and "earcons", professional prompting and wording, user adaptation and auditory worlds of experience.

CreaLog presented the first German phonemebased speech recognition system for natural, fluidly spoken language ("natural language understanding" or NLU) in 1995. Today, speech recognition and text-to-speech technologies of all leading brands are integrated in our platform.
CreaLog has a vast collection of language material which helps our experts to make objective comparisons of the various technology providers and their speech recognizers. Thus we provide support in answering key questions such as which technology is best for your specific application and how the dialog flow and voice prompts must be designed to make optimal use of speech recognition.

We are specialized in the analysis of business processes and understand the objectives of your project. We work together with you to consider the best way to address your customers on the telephone. We provide you with professional guidance during your project.

Our specialist teams handle a wide variety of tasks. They cover the complete range of voice dialog solutions: voice user interface design, development and optimization of speech recognition grammars, natural speech synthesis, biometric speech processing and integration in your particular IT and telecommunications environment.

Our experts contribute knowledge from a wide range of fields: linguistics, phonetics, man-machine communication, automatic speech recognition, IT, signal processing, web
design, PBX system technology, databases, project management and business economics. This enables us to build the right team matching your project’s requirements. This team will support you in all phases, from analysis to implementation and rollout with
testing and final acceptance. Our project manager is your key contact who is also available after the system goes live to advise you on all questions regarding operation,
optimization and service.

We'll be happy to send you our list of references. Just send an eMail!