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Erfolgreicher Abschluss der CC Excellence 2018 in München

Die Roundtable-Tour endet mit einer Empfehlungsquote von 100%

3 Standorte, 150 Teilnehmer und 18 Roundtable-Runden. Das war die CC Excellence 2018. In Berlin, Düsseldorf und München diskutierten Contact Center-Experten in kleinen Gruppen ganz offen über neue Entwicklungen, Chancen und Risiken des Kundenservice...

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German Stevie Awards featured in INTRE 2018-02

More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award ceremony in Berlin.

For CreaLog, Managing Director Michael Kloos together with representatives of Deutsche Telekom, Swisscom, A1 Telekom Austria and PAYBACK received five of the coveted business awards, including two Stevie Awards in gold. This makes CreaLog one of the...

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5 Stevies for CreaLog - Glamorous gala in Berlin

A1 Telekom, Deutsche Telekom, PAYBACK and Swisscom celebrate with CreaLog

More than 200 guests celebrated the German Stevie Awards 2018 in a festive setting on May 27 at the Hotel Adlon Kempinski in Berlin. CreaLog has been awarded the business prize five times.

Gold in the "Company of the Year - Telecommunications"...

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State-of-the-art transcription

New CreaLog Platform 7 takes transcription to the next level

State-of-the-art transcription involves converting a telephone call into writing "on the flight" and storing it as a text file while providing the corresponding text file in near real time. Customers are thus able to detect important findings on...

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25 Years of CreaLog - Part 1

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in the company's history.

Time to look back at the early days:

On January 22, Michael Kloos and Wolfgang Rebert found the company CreaLog. The first client is Neckermann, back then one of the leading mail order companies in Europe.

CreaLog develops a system for...

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5 Stevies for CreaLog

Truly honoured - 5 accolades for CreaLog at the German Stevie Awards

Successful SMEs: 5 German Stevie Awards 2018 for technology solutions from Munich. Presentation of the Stevies on April 27 in Berlin together with...

Small and medium enterprises (SMEs) guarantee the success of the German economy. According to current figures from the Federal Ministry of Economics and Energy (BMWI), SMEs generate around 35 percent of the total turnover of companies in Germany....

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Teamwork for excellent customer service by voicebot

CreaLog receives German Stevie Awards for successful cooperation with PAYBACK and A1

The successful series of CreaLog at the Stevie Awards 2018 continues. Together with PAYBACK, we are delighted to receive the German Stevie Award 2018 in bronze for "Team of the Year in Customer Service".

The jury agreed in its reasoning: "CreaLog,...

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Golden month for CreaLog

Winning "Team of the Year" and "Company of the Year" Gold Stevies

Great success at the German Stevie Awards 2018:
CreaLog was awarded a Gold-Stevie as "Company of the Year - Telecommunications" for our MiFID II compliant Mobile Call Recording solution, now in use in ten European countries. Customers comprise...

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Thank you, Alexa!

Intelligent assistants increase the acceptance of voice technology in all areas.

"Who would like to thank his personal language assistant?", may one or two of you think now. That's right, that's rather unusual. However, not for the CreaLog voice portal specialists, because they see the current development around Alexa & Co. as...

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Speech recognition in customer service - can we do without?

Thomas Simoneit - Marketing
Contact Person

Fon: +49 89 324656-14

+49 89 324 656-0
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