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VoiceBot, ChatBot, App:

How to make customers happy!

Comparative tests are popular because they show consumers quickly and clearly how, for example, branded products perform against articles from discounters.

In the IT and software world, this approach is still relatively uncommon, but we will now...

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New Telecom Application Catalog out now!

25 years of innovation

The CreaLog Application Catalog spotlights the new Service Delivery Platform 7, Recording, AI and many more

For 25 years, CreaLog combines the best of two worlds: on one hand Standard platforms and applications and on the other hand tailor-made...

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Even an AI has to go to school

CreaLog AI Overview

What may the people have thought, who end up of the 18th century a demonstration of the famous chess turk, the automatic chess player by Wolfgang von Kempelen, were allowed to attend? Is the vending machine really intelligent? Or is it all just lies...

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Meet CreaLog at MWC 2019

Spotlight on Call Recording, Contact Center & IVR and Service Delivery Platform in Barcelona

CreaLog showcases the latest developments at the MWC 2019. In Barcelona, we will demonstrate that our Recording is the perfect choice when it comes to a higly secure network-based recording of audio and messaging communication.

Our Cloud Contact...

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Meet CreaLog in Berlin at CCW 2019

Focus on VoiceBots, Recording and Speech Analytics

The international congress fair for innovative customer dialog, the Call Center World (CCW), enters its 21st invites participants from 19.02. to 21.02.2019 in Berlin. At the CreaLog booth, we present our most recent solutions for VoiceBots,...

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AI and the Customer Service of the Future

CreaLog Telco Summit in Cologne

At the beginning of October 2018, participants from seven European countries met at the CreaLog Telco Summit 2018 in the exclusive Qvest Hotel, within sight of the cathedral and the Rhine. They included representatives of Deutsche Telekom, T-Systems,...

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CreaLog among the best service providers at the Bavarian Export Award 2018

Jury recognizes successful projects abroad

CreaLog has made it onto the shortlist of the Bavarian Export Prize 2018 and is thus one of the best companies in the service category. The high-calibre jury judged above all the special entrepreneurial achievements and the companies' willingness to...

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MiFID II Recording for Sparda Hannover

Call Center add-on for safe storage

For Sparda-Bank Hannover eG, CreaLog developed an individual extension that adds MiFID II compliant recording capacity to the already existing CreaLog Contact Center.

The challenge: to find solution for recording MiFID II relevant conversations of...

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CreaLog Telco Summit 2018 in Cologne

AI and the customer service of the future

At the beginning of October 2018, participants from seven European countries met at the CreaLog Telco Summit 2018 in the exclusive Qvest Hotel, within sight of the Cologne Cathedral and the Rhine. The participants included representatives of Deutsche...

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Telco Summit 2018 - Will robots soon dominate customer communication?

Top-class panel of experts discusses AI and the future of telecommunications

For two days in October, Cologne will be the focus of the two-day discussion on the extent to which artificial intelligence (AI) and the use of robots will determine the customer service of the future and how the new technical possibilities can...

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Thomas Simoneit - Marketing
Contact Person

Fon: +49 89 324656-14

+49 89 324 656-0
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