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25 Years of CreaLog - Part 3

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in the company's history.

From 2013 to today:

CreaLog implements the largest Swiss speech recognition platform for multi-channel voting (Televote 2.0) for Swisscom.

Ground-breaking Voice Portal for Germany's leading cable network operator UNITYMEDIA member of...

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Angola discovers it's next superstar with CreaLog

CreaLog Televote celebrates huge success with the casting show “Unitel Estrelas ao Palco 2018”: Television viewers select Angola’s new superstar by...

It was truly a grand finale: The ecstatic audience in the Centro de Conferências de Belas in the capital of Luanda and millions of TV viewers celebrated Angola’s new superstar. Anderson Mário is the winner of the casting show “Unitel Estrelas ao...

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3 questions to…

In our new interview series "3 questions to..." our CreaLog talents step out of the office and into the spotlight. Here we feature their specialties,...

As a teaser, let’s start with Rezan, one of our Speech Analytics experts.

Rezan has been working as Project Manager for Telecommunication Solutions at CreaLog for 8 years. He studied Computer Science at the Johann-Wolfgang-Goethe University in...

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SDP7 with state-of-the-art technology

New voice recognition technology takes customer service to the next level

State-of-the-art transcription involves converting a telephone call into writing "on the fly" and storing it as a text file while providing the corresponding text file in near real time. Customers are thus able to easily detect i key words on...

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Erfolgreicher Abschluss der CC Excellence 2018 in München

Die Roundtable-Tour endet mit einer Empfehlungsquote von 100%

3 Standorte, 150 Teilnehmer und 18 Roundtable-Runden. Das war die CC Excellence 2018. In Berlin, Düsseldorf und München diskutierten Contact Center-Experten in kleinen Gruppen ganz offen über neue Entwicklungen, Chancen und Risiken des Kundenservice...

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German Stevie Awards featured in INTRE 2018-02

More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award ceremony in Berlin.

For CreaLog, Managing Director Michael Kloos together with representatives of Deutsche Telekom, Swisscom, A1 Telekom Austria and PAYBACK received five of the coveted business awards, including two Stevie Awards in gold. This makes CreaLog one of the...

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RCS a Renaissance?

T-Mobile and Google rallying for universal Messaging, set to become the new standard

After its official launch at Mobile World Congress 2012, RCS (Rich Communication Service) RCS was slow in proving to be a truly global messaging platform. But now, with Google joining the ranks of RCS supporters, it's gaining momentum and poised to...

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IN & IVR - An unbeatable duo

Why the combination of IN and IVR offers real added value

At first glance, it seems IN (Intelligent Network) and IVR (Interactive Voice Response) ought to be considered separately. However, by combining these two products, you can achieve advantages that translate into real benefits for your customers.


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25 Years of CreaLog - Part 2

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in the company's history.

Let's go back to the year 2000 and beyond:

The CreaLog Voice Portal enables PAYBACK (today member of the American Express Group), Germany's leading bonus program, to provide 24/7 customer service.

On October 1, the auction TV channel...

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5 Stevies for CreaLog - Glamorous gala in Berlin

A1 Telekom, Deutsche Telekom, PAYBACK and Swisscom celebrate with CreaLog

More than 200 guests celebrated the German Stevie Awards 2018 in a festive setting on May 27 at the Hotel Adlon Kempinski in Berlin. CreaLog has been awarded the business prize five times.

Gold in the "Company of the Year - Telecommunications"...

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Thomas Simoneit - Marketing
Contact Person

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