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31. AI and the Customer Service of the Future  
CreaLog Telco Summit in Cologne At the beginning of October 2018, participants from seven European countries met at the CreaLog Telco Summit 2018 in the exclusive Qvest Hotel, within sight of the…  
32. Speech Analytics - CreaLog Ai fueled Speech Analytics  
CreaLog Ai fueled Speech Analytics Gain valuable information from recorded phone calls Telephone calls with your customers are a valuable source of information because they provide in-depth…  
33. Speech Analytics - CreaLog Speech Analytics  
CreaLog Speech Analytics Analyze the content of conversations CreaLog AI fueled Speech Analytics automatically ascertains information about the structure, content and characteristics of…  
34. CreaLog among the best service providers at the Bavarian Export Award 2018  
Jury recognizes successful projects abroad CreaLog has made it onto the shortlist of the Bavarian Export Prize 2018 and is thus one of the best companies in the service category. The high-calibre…  
35. Technology - Custom Speech recognition  
Custom Speech recognition Our solutions integrate state-of-the-art speech and AI technologies such as custom speech recognition, natural language understanding, speech synthesis, text-to-speech,…  
36. Contact / Support  
We hereby expressly object to the use of the following contact data for advertising purposes.  
37. Imprint - CreaLog Software-Entwicklung und Beratung GmbH  
CreaLog Software-Entwicklung und Beratung GmbH Frankfurter Ring 211 80807 Munich  Germany Registergericht: Amtsgericht München Register no.: HRB 101195  VAT.-Id No. DE153762108…  
38. Cloud Contact Center for Communication Service Providers - Features at a Glance  
Features at a Glance Carrier Grade for  TDM, VoLTE, IMS, and NGN networks Multichannel Contact Center Service Creation Environment Comprehensive Rights Management System Freely…  
39. Cloud Contact Center for Communication Service Providers - IVR / VoiceBot Option  
IVR / VoiceBot Option Using the IVR/VoiceBot Module, operators can offer their customers voice portal technology featuring sophisticated speech recognition, voice biometrics, and text synthesis…  
40. Cloud Contact Center for Communication Service Providers - E-Mail Option  
E-Mail Option When integrating e-mail in the contact center, the same distribution and processing requirements as used for phone calls are applied. Using IMAP access, messages are retrieved from…  
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