CreaLog serves more than 400 customers in over 30 industries.
To see the relevant solutions for different industries, just click on the appropriate link:
Financial Service Providers …
Pay-per-view orders and individual offers
CreaLog is one of the pioneers of Voice Portals in the pay-TV market. Since the mid-90s the broadcaster DF1 and Premiere (now Sky Germany) are…
For many years now, CreaLog has been helping to make popular customer loyalty programs a success. After all, excellent service is a major factor when it comes to customer loyalty.
The success of…
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This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in the company's history.
From 2013 to today:
2013 CreaLog implements the largest Swiss speech recognition…
Banks / Brokers
Customer contact by phone plays a key role for banks and brokers
With large numbers of customers and employees, banks and brokers place enormous demand on their ICT infrastructure…
Customers' expectations of suppliers as regards contactability and the scope and quality of services are already high. However, they are increasing all the time given the ever greater competition…
Communications Service Providers
Customer care organizations are relying more and more on virtual contact centers with multiple sites and distributed agent workstations. With this in mind, the…
