The CreaLog Contact Center is the contact center from CreaLog. When communicating with customers, you and they both benefit from German quality and CreaLog's expertise.
As a multifunctional contact hub, the CreaLog Contact Center offers a cross-media platform for process automation and management. Consequently, ACD, IVR, CTI and UM as well as desktop applications for agents and supervisors are seamlessly integrated.
With the CreaLog Contact Center
- you standardize your customer contacts,
- you optimize your corporate resources and staff,
- you turn your IT infrastructure into a customer support backbone,
- you create long-term customer appeal through personalization,
- you increase performance visibility.