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CreaLog Contact Center

CreaLog Contact Center

The CreaLog Contact Center is the contact center from CreaLog. When communicating with customers, you and they both benefit from German quality and CreaLog's expertise.

As a multifunctional contact hub, the CreaLog Contact Center offers a cross-media platform for process automation and management. Consequently, ACD, IVR, CTI and UM as well as desktop applications for agents and supervisors are seamlessly integrated.

With the CreaLog Contact Center

  • you standardize your customer contacts,
  • you optimize your corporate resources and staff,
  • you turn your IT infrastructure into a customer support backbone,
  • you create long-term customer appeal through personalization,
  • you increase performance visibility.
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