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Telephone Brokerage

Trade securities by phone?
Not a problem! 

Securities of all types have been traded using the speech-enabled CreaLog telephone brokerage system for over 10 years, all with secure speech recognition on a secure platform with no fraud.

This involves not only "simple" real-time trading on European stock markets using all common parameters such as stop/loss, best price, all or none etc., but also broker-supported trading (spot trading).

This is very appealing for the telephone customer because he can buy the securities he wants at a pre-defined fixed price. Once the broker price has been announced, the customer has 7 seconds to accept the offer and the deal is completed. If the time expires, the deal is not completed and a new price is presented.

The strengths of CreaLog Brokerage

  1. Secure banking and brokerage dialogs
  2. Wide range of functions
  3. Simple access from any location and at any time
  4. Easy to use
  5. Modular service package 
  6. Simple back-end integration

Modular structure

The modular structure of CreaLog Brokerage facilitates wide-ranging customization to individual and bank-specific needs. On the one hand, gradual expansion of the system, and hence improvement in the level of automation to execute transactions, is possible at any time. On the other hand, small, cost-effective solutions for low call volumes can also be created which can later keep pace with higher demands in terms of number of callers or service level.

A key benefit of the CreaLog Banking product is its ability to adapt to the needs of very different sizes of company. Our list of references is a living representation of the versatility of the German banking and savings bank landscape.

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