Quality, Environment & Awards

Aims of the Quality Management

  • Consistent customer orientation
  • Defined quality and environmental management policy
  • Optimization of all business processes
  • Additional leadership and sustainability commitments

Environmental Management

CreaLog pursues a policy of sustainability in all aspects of corporate management. This includes the environmentally safe handling of natural resources and the minimization of environmental pollution by CreaLog's economic activity. The measures taken to this end include the reduction of greenhouse gas emissions and compliance with all relevant laws, directives and standards such as RoHS and ISO 14001.

Environmentally compatible product design

CreaLog behaves environmentally responsible throughout the entire product life cycle. Our guidelines for environmentally sound product development and design include the reduction of energy consumption and waste quantities as well as the avoidance of pollutants.
Especially important are:

  • Energy efficiency
  • Minimization of the use of raw materials
  • Environmentally safe materials
  • Longevity
  • Recycling of the materials used

Environmentally friendly production and processes

CreaLog uses raw materials, energy and water as efficiently as possible. Processes relevant for the environment are regularly assessed, systematically evaluated and continuously improved. Our environmental management system is certified according to ISO 14001 and the employees are trained regularly.
Important are:

  • Environmentally safe production conditions
  • Optimized logistics
  • Consideration of environmental aspects in the supplier management

DIN EN ISO 9001:2015 and 14001:2015 certified

The quality management system operated by CreaLog, has been certified according to ISO 9001:2015 (Reg. No. 1210017937 TMS) for Sales, Development and Operation of Telecommunication and Voice Automatization Solutions.

An Environmental Management System according to ISO 14001:2015 is included.

Please download our certificate here.


Stevie Award 2018

German Stevie Award 2018:
2x Gold, 1x Silver, 2x Bronze
Together with our customers A1 Telekom Austria, Deutsche Telekom, Swisscom and PAYBACK

GLOTEL Awards 2017 Nominee

Shortlisted for the Global Telecom Awards 2017 for " CreaLog MiFID II compliant Mobile Call Recording"

Stevie Award 2016

German Stevie Award 2016:
Together with our customer Versicherungskammer Bayern

Smarter Service Award 2014

Smarter Service Award 2014:
Simply networked. WebRTC in the Contact Center

Partner of the Year 2012

Partner of the Year 2011 / 2012

Cisco Innovation Prize 2009

Cisco Innovation Prize 2009:
"Silver Medal" for Cabfish - Taxi Butler

Dialogic Innovator Award 2009

Dialogic Innovator Award 2009:
"Silver Medal" for Cabfish - Taxi Butler

Voice Award 2008

Voice Award 2008:
Category "Best Enterprise Services" - HypoVereinsbank (member of UniCredit) phone banking

Voice Contest 2008

Voice Contest 2008:
"Best Developer Team" for CreaLog and "Cabfish - Taxi Butler"


General requests
+49 89 324 656-0
Service Hotline (24/7)
+49 89 324 656-10


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How to reach us


Frankfurter Ring 211
80807 Munich

How to reach us

Please use our Google Maps Entry and park comfortably behind our building on the signposted CreaLog customer parking lots.