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Advantages

Qualified for Lync 2013!

Advantages of the CreaLog Contact Center architecture

  • a one-server concept even for companies with a number of sites
  • the system is based on the CreaLog Media Platform 6 with a universal workflow engine, which allows for graphical and intuitive operation in order to depict communications processes
  • complete carrier-grade suite with ACD, IVR, IN and add-on modules
  • modular software which automates many routine tasks
  • the system can be installed on site or is available from the cloud
  • project competence and professional service during integration
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