Hosted in the communication service provider data centers, Managed Call Recording caters for your business customers needs on an individual basis. Each customer can administer his instance without interfering with others.
The CreaLog Platform provides comprehensive call recording technology that adapts easily to the unique operational requirements of any customer. It supports many telephony environments, including VoIP, traditional TDM and hybrid networks, enabling a seamless transition during technology migrations, as your customer grows and evolves. It supports thousands of concurrent IP streams in a single platform: capturing, encrypting, forwarding streams in real time, recording and archiving.
CreaLog’s recording platform gives your customers complete control over call recording. Redundancy and high-availability options provide round-the-clock functionality. Flexible recording rules let your customers meet specific needs for departments or business groups within their organization, including branch operations and work-at-home agents. Flexible storage rules determine whether recorded calls are archived on-premise or in the CSP’s data centers and for how long.