“Whether client communications happen at the office or on the move, CreaLog Mobile Voice Recording suits your customers needs.”
Encompassing both on-premise and cloud storage options CreaLog Mobile Voice Recording delivers a consistent user experience, on all device types.
It’s so easy to add new connections to the storage portal, to removed connections, and secure the existing recordings for the retention period. CreaLog Mobile Voice Recording gives your customers access to search and playback facilities for all recordings. Role-based, four eyes security completes the package; giving customers only access to the data they need, when they need it, without compromising compliance or security policies.
Integration with the customer’s existing mobile support contract is seamless. He’ll continue to enjoy a single point of contact for all recording and non-recording enquiries. All his users will benefit from defined service levels and your CSP grade infrastructure.
Secure cloud storage
Hosted in your data centers, secure storage is guaranteed. Your customers call, voicemail, SMS and MMS recordings are available through the web-based administration console for secure search and playback.
Retention periods are easily extendable to assure compliance with all emerging regulations.
Data retrieval is comfortable and secure - following the Two-man principle