CreaLog Logo
Home » Telecommunication » Solutions » Messaging and Message Broker » R-Call Message

R-Call Message

R-Call Message

Reverse charged calls for prepaid callers without balance

If a prepaid card subscriber has no balance, he cannot create revenue for the communication service provider. That was true in the past but has changed with R-Call Message. This service gives the subscriber lacking balance the option to ask the B-party of his choice for a return call.

The recipient then has the chance to call back or send a text, depending on their situation and preference. Optionally, the delivered message can be enriched by a converted Voice-to-Text message from the original subscriber.

R-Call Message Setup

Needs

Solution

Benefits

Needs

  • Give prepaid users the chance to phone while lacking balance
  • Enrichment of customer experiences

Solution

  • On call attempt, inform subscriber about exhausted budget
  • Offer R-call message service and optionally record a message
  • Inform other party about return call request

Benefits

  • Help for subscribers under adverse conditions
  • Easy usability with high user satisfaction
  • Increased revenue
+49 89 324 656-0
Twitter Account CreaLogLinkedIn Account CreaLog