New A1 success story, a look back on VMA and Telco Summit 2017, the new CreaLog eCall service and the upcoming Alexa support.
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welle2 CreaLog nominated for Glotel Awards 2017
welle2 eCall - New service helps saving lives
welle2 Telco Summit 2017 - Alexa, Mobile Call Recording and more
welle2 VMA 2017 - A glimpse at the future of customer service
welle2 New A1 Telekom Austria Success Story released

###USER_title### ###USER_name###, in the newest edition of our newsletter, we look back at exciting and interesting events in recent weeks and show how services by CreaLog will help saving lives.

As one of the nominees, we took part in the Glotel Award 2017 ceremony in London. It was a great evening, not only because of the host, comedian and presenter Patrick Kielty.

We show you how our solution will help service providers processing “eCall” emergency calls and include additional data in their respective mobile networks according to the EU guidelines.

Intense discussions, exchange of views and many valuable insights were some of the highlights of our Telco Summit 2017 in Vienna, with Communication Service Providers like A1, Deutsche Telekom, Liberty Global, Post Luxembourg and Swisscom among the participants.

Another important event in our calendar is the VMA Congress in Rome. This year, CreaLog gave a live presentation, demonstrating how Amazon Alexa will help Communication Service Providers to communicate with their customers in a modern, easy way in the future.

Last but not least, our new A1 Success Story features a whole bunch of solutions, among them Customer Service IVR and Mobile Call Recording.


Best regards,
Michael Kloos and Wolfgang Rebert
Managing Directors CreaLog

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CreaLog nominated for Glotel Awards 2017

Headed by Huawei, Netcracker and Nokia the jury selected aspiring companies from far more than 100 applicants, with CreaLog among the nominees of the Global Telecom Awards 2017 in London.

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  eCall - New service helps saving lives

After an accident, seconds decide about the fate of the vehicle occupants. 2,500 human lives could be saved additionally in the EU annually when first responders arrive earlier at the scene of the accident. CreaLog supports communication service providers routing eCall emergency calls to the PSAPs.

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Telco Summit 2017 - Alexa, Mobile Call Recording and more

The future of Telecommunication in Vienna: CSPs like A1, Deutsche Telekom, Liberty Global, Post Luxembourg and Swisscom, were among the participants of the Telco Summit 2017, gathering new insights and discussing details of exiting new services by CreaLog.

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  VMA 2017 - A glimpse at the future of customer service

At the VMA 2017 Congress in Rome, CreaLog offered a glimpse at the future of customer service. With the help of Amazon Alexa, the IVR specialists demonstrated how the use of Alexa skills in customer service will help CSPs to communicate with their customers in a modern, easy way.

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New A1 Telekom Austria Success Story released

Our latest Success Story showcases a gateway to the A1 customer service center with state-of-the-art speech recognition technology and a recording solution for more safety regarding mobile bank transactions - even on-premise.

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© 2018 CreaLog Software-Entwicklung und Beratung GmbH
Executive Directors:
Michael Kloos, Wolfgang Rebert
Registergericht:
Amtsgericht München
HRB 101 195

T: +49 89 324656-0
E: marketing@crealog.com
W: www.crealog.com

 
     
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