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in this newsletter, we explain how an innovative service for mobile devices is helping to save lives of newborn babies and their mothers in Angola.
At the 5G World in London, our experts explained how new services and products for intelligent personal assistants play a key role for meeting business goals in the digital era. The enormous popularity of intelligent personal assistants like Amazon Alexa, Google Assistant, Microsoft Cortana, Apple Siri or Samsung Bixby is quite stunning and CreaLog is busy working on new services and products to support such devices.
When it comes to call recording, our extremely flexible solutions help customers meet individual needs. With the development of a special web service, we now offer a service for bulk downloading recorded calls.
To help you meet the standards of the European financial market directive MiFID II regarding call recording, we compiled a list of 5 important features to consider, reaching from encryption to storage space.
Last but not least, we show you how a cooperation with our partner Broadsoft offers new opportunities for call recording by integrating the CreaLog recording with any existing Broadsoft solution.
Best regards,
Michael Kloos and Wolfgang Rebert
Managing Directors CreaLog
Saving lives of newborn babies and their mothers
Due to a new service developed by CreaLog, supported by People in Need (PIN) a Czech nonprofit NGO, and run by the biggest Angolan Mobile Service Provider Unitel, infant and maternal mortality are expected to decline by 22.5% over the next three years in the pilot region.
5G World 2017 - CreaLog with a bunch of new services
The 5G World in London was once again the place to be regarding new trends that will shape the future. CreaLog presented a bunch of new Communication Service Provider solutions that offer high flexibility and easy handling at the same time.
Amazon Alexa - Next Generation IVR?
CreaLog is working on new services and products to support intelligent personal assistants. Our specialists for artificial intelligence develop tailor-made solutions from the areas of speech recognition, speech recording and speech analytics that can be used through devices like Alexa Dot and Echo, Google Home and many others.
Fit for MiFID II compliant call recording?
To help you meet the requirements of the European financial market directive MiFID when it comes to call recording, our list provides a handful of hints and advice you should take into consideration when choosing a service provider. Cloud or on-premise is just one of them.
What is the WORM Web Service? Special solution by CreaLog
When it comes to call recording, the CreaLog service portfolio offers plenty of room to answer individual requirements of our customers. A fine example is a special expansion developed for our call recording service that allows for bulk downloads to speed up the research and download procedure.
CreaLog and Broadsoft join forces to deliver enhanced services
Nowadays, many Communication Service Providers (CSP) rely on BroadSoft as Cloud PBX for their corporate customers. If these needs to record dialogs, CreaLog, a Broadsoft Application Partner, can provide MiFID II compliant call recording by integrating the CreaLog recording solution with any existing Broadsoft solution.
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