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Solution Support Engineer (f/m) MUNICH

Solution Support Engineer (f/m) in Munich



  • Configuration and installation of our solutions
  • Support by phone, e-mail, chat for technical questions and change requests of our customers
  • Analysis and resolution of technical problems
  • Replication problems in our test lab
  • Documentation and maintenance of our knowledgebase
  • Monitor compliance with our service levels
  • Ensure customer satisfaction


  • Completed IT-technical education (e. g. IT specialist for system integration) or relevant professional experience
  • Good network knowledge (TCP/IP, routing, network infrastructure)
  • Good operating system knowledge (Windows, Linux)
  • Communicative skills in German and English
  • Distinct customer orientation
  • Independent mode of operation
  • Result-oriented and analytical mindset
  • Ideas, initiative, team spirit and communication skills



  • Complete responsability for manageable projects
  • Multidisciplinary and dedicated teams
  • High degree of autonomy and participation
  • Wide range of training opportunities
  • Close exchange with colleagues from all areas of the company
  • Creative working atmosphere without open-plan offices
  • Attractive, performance-oriented remuneration

Please send your application including references, salary expectations and earliest possible start date to or call +49 89 324656-0

We look forward to receiving your application!

Here you find our privacy policy for applicants.

+49 89 324 656-0
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