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CreaLog among the best service providers at the Export Prize Bavaria 2018

Jury recognizes successful projects abroad

CreaLog has made it onto the shortlist of the Bavarian Export Prize 2018 and is thus one of the best companies in the service category. The high-calibre jury judged above all the special entrepreneurial achievements and the companies' willingness to...

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Individual solution for Sparda-Bank

Expansion of the MiFID II spectrum

For Sparda-Bank Hannover eG, CreaLog has developed an individual extension tailored to the specific needs, which adds MiFID II recording capacity to the already implemented CreaLog Contact Center. The challenge: A solution for recording MiFID...

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Visit the CreaLog-booth at CCW 2019

Focus on Speech Analytics and innovative services for Voice First Devices

Next year the international congress fair for innovative customer dialogue Call Center World (CCW) will enter its 21st round. From 18.02. to 21.02.2019, the CCW takes place in Berlin. At the CreaLog booth, we will present our news about latest...

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CreaLog at MWC 2019

MCR, CCC & IVR, SDP on sight in Spain

CreaLog gives an insight into the latest developments at the MWC 2019. In Barcelona, we will demonstrate that our MCR (Mobile Call Recording) is the perfect choice when it comes to a higly secure network-based recording of audio and messaging...

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Angola discovers it's next superstar with CreaLog

CreaLog Televote celebrates huge success with the casting show "Unitel Estrelas ao Palco 2018": Television viewers select Angola’s new superstar by...

It was truly a grand finale: The ecstatic audience in the Centro de Conferências de Belas in the capital of Luanda and millions of TV viewers celebrated Angola’s new superstar. Anderson Mário is the winner of the casting show “Unitel Estrelas ao...

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CreaLog Telco Summit 2018 in Cologne

AI and the customer service of the future

At the beginning of October 2018, participants from seven European countries met at the CreaLog Telco Summit 2018 in the exclusive Qvest Hotel, within sight of the Cologne Cathedral and the Rhine. The participants included representatives of Deutsche...

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Telco Summit 2018 - Will robots soon dominate customer communication?

Top-class panel of experts discusses AI and the future of telecommunications

For two days in October, Cologne will be the focus of the two-day discussion on the extent to which artificial intelligence (AI) and the use of robots will determine the customer service of the future and how the new technical possibilities can...

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25 Years of CreaLog - Part 3

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in the company's history.

From 2013 to today:

CreaLog implements the largest Swiss speech recognition platform for multi-channel voting (Televote 2.0) for Swisscom.

Ground-breaking Voice Portal for Germany's leading cable network operator UNITYMEDIA member of...

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3 questions to…

In our new interview series "3 questions to..." our CreaLog talents step out of the office and into the spotlight. Here we feature their specialties,...

As a teaser, let’s start with Rezan, one of our Speech Analytics experts.

Rezan has been working as Project Manager for Telecommunication Solutions at CreaLog for 8 years. He studied Computer Science at the Johann-Wolfgang-Goethe University in...

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SDP7 with state-of-the-art technology

Latest speech recognition technology takes customer service to the next level

State-of-the-art transcription involves converting a telephone call into writing "on the fly" and storing it as a text file while providing the corresponding text file in near real time. Customers are thus able to easily detect i key words on...

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Thomas Simoneit - Marketing
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