Cloud collaboration service for organizations of any kind
CreaLog Unified Messaging brings the phone, fax, email, and SMS communication channels together, enabling enterprises to handle messages uniformly across all channels. The users accesses messages anywhere, anytime. Access is provided via office phone, mobile phone, PC, laptop, smart phone, or tablet. Users can respond consistently thanks to the uniform representation on all devices.
The integrated presence management enables free choice of the appropriate contact channel. For administration purposes, users have access to the unified inbox for all messages via voice, email client or device dependent clients. Using the voice channel, email and SMS messages can be read from CreaLog Unified Messaging over the telephone using natural-sounding text-to-speech synthesis. Navigation between messages takes place by the phone keypad or by voice with the help of speech recognition.
These are the most popular communication channels for Unified Messaging
- Voicemail: Convenient answering machine with email integration. Recordings are attached as MP3 files or converted by voice-to-text services
- Fax: Integration in email replaces fax machines (especially for consumers/small offices) and offers easy access everywhere.
- SMS: Sent messages are simply integrated and archived as emails