Healthcare
Industries
Contact-center and voice solutions for healthcare: appointment services, campaigns and customer surveys – omnichannel and with controlled data processing.
Voice services for healthcare
Healthcare organisations need reliable, easily reachable communication under high call volumes. CreaLog provides network-based contact-center and voice services for this, connecting to existing specialist systems.
Health Services
Inbound and outbound services
Call handling, callbacks and proactive outreach – managed across channels.
Campaign Manager
Managed campaigns for reminders, information and follow-ups.
Omnichannel
Phone, chat and messaging brought together in one service process.
Customer surveys
Automated surveys for quality assurance, with text and announcements.
Data protection
Health data is especially sensitive. Operation is either on-premises or in the EU cloud, with role-based access and traceable processing. Further industry-specific content will follow in coordination with the department.
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