Swisscom
Network operator · Switzerland
Emergency call routing, IMS Media Resource Function, Televote, mobile voice recording
Customers who rely on CreaLog
References
Projects in telecommunications, finance, administration and utilities.
References from telecommunications, finance and the public sector
From emergency call routing in a carrier network to legally compliant recording for a bank: CreaLog solutions are in productive use with network operators, financial service providers and public authorities in several European countries. A selection.
„CreaLog delivers a Mobile Call Recording solution that ensures regulatory compliance, operational stability, and long-term investment security. This gives us confidence that our communication services for Mobile and BroadWorks customers will continue to meet both regulatory standards and evolving business needs well into the future."
POST Luxembourg„Together with CreaLog, we were initially able to test our idea easily in a proof of concept. The positive experience and feedback from our end customers encouraged us to subsequently roll out the solution in production."
Maximilian MeinhardtSoluvia Energy Services„Reliability and a thorough understanding of requirements are crucial, particularly in a demanding operational environment. In CreaLog, we have found a competent and experienced partner to support us in this regard. We are absolutely convinced of their responsiveness and flexibility; during the initial commissioning, we were even able to go live ahead of schedule."
Christian HaubOVAG Netz GmbH„The migration of the previously TDM based platform to the IMS network could be realized within only 5 months, for all services of the large TV shows."
Werner DreierSwisscom„I am absolutely delighted that with the help of CreaLog, we can now offer our Mobile Voice Recording for telephone calls and SMS messages as a managed service to our customers, also enabling them to meet requirements stipulated by FINMA today. We are proud to be Switzerland’s first mobile network operator to provide a solution that also accounts for the tightened financial market regulations enacted by the European Parliament."
Stephan GehriSwisscom„What’s new is the convergence factor enabling the TV viewers to interact on a parallel and simultaneously basis using standard communication channels such as the telephone, SMS & MMS and the internet. We also reduced the technological complexity of the way this solution operates – we can even blend in the various individual statements that the candidates deliver to their fans."
Werner DreierSwisscom„CreaLog impresses with its customer orientation, commitment, and adherence to deadlines. We particularly appreciate that CreaLog always proactively informs us about project statuses and is also always available for queries."
Mark Riedeldataport„We want to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition."
Dir. Elke SchafferA1„CreaLog and our Mobile Communication Recording have one thing in common: high flexibility. The CreaLog solution meets all the requirements of regulatory authorities and financial institutions and is additionally tailored to our requirements. The sophisticated encryption technology, high scalability and compliance with current data protection requirements are further important reasons for CreaLog's MCR. CreaLog's many years of international experience and expertise convinced us when it came to implementing MCR in our common pan-European production model Pan-Net."
Karsten PfrommerDeutsche Telekom„The rapid growth of our customer base requires the ongoing expansion of our resources and services, which is why we opt for partnerships with top-performing market leaders. CreaLog is helping us to offer our customers the best and most advanced services available in the market."
Amiclar SafecaUnitel„We want to make our checkout processes as convenient as possible for our customers and sustainably enhance their customer experience. Particularly with our highly dynamic auctions, many customers demand fast processing in order to receive products at the desired price. With CreaLog, we have a strong partner who has accompanied us with its know-how since our founding."
Thomas Reckstadt123.live„The central public-service number 115 follows high quality standards and aims to make administrative services available to citizens quickly and simply. With CreaLog we rely on a technical solution that has proven itself internationally."
Ines FiedlerITDZ BerlinReference customers by sector
Publicly named projects from more than 30 years of CreaLog.
Telekom Deutschland
Network operator · Germany
Mobile Communication Recording
A1 Telekom Austria
Network operator · Austria
Voice portal, recording, directory enquiries and IVR for corporate customers
Unitel
Network operator · Angola
Customer care voice portal, Televote
Versicherungskammer Bayern
Insurer · Germany
Voice portal for electronic motor insurance confirmation
HypoVereinsbank
Bank · Germany
Dataport
Public administration · Germany
Voice dialogue system for public administration
ITDZ Berlin
Public sector IT provider · Germany
BVG
Public transport · Berlin
Voice dialogue system
Netze BW
Distribution network operator · Germany
1-2-3.tv home shopping
Retail / TV · Germany
Ordering and auction IVR
Unitymedia
Cable network operator · Germany
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