Carrier-grade Service Delivery Platform for telcos
Telco / Service Delivery Platform
Modernise existing IN and SIP services, consolidate your service platforms and launch new AI-driven voice and omnichannel services faster – for IMS and containerised cloud-native architectures.
)
Components of the Service Delivery Platform
Modular multi-service platform for IN and SIP routing, announcements, recording, contact centre and AI agents.
The SDP lets telcos modernise existing services, launch new ones faster and run complex communication applications reliably – in classic network environments as well as in virtualised or cloud-based infrastructures.
The CreaLog SDP at a glance
What is the platform?
A modular multi-service platform for telcos – for the provisioning, control and further development of network-based services.
Which services run on it?
IN services, SIP routing, AI services, number translation, announcements, messaging, recording, contact centre, televoting and omnichannel communication.
Why is it carrier-grade?
Redundancy, failover, cloud-native architecture, 2,000+ CAPS and up to 99.999 % availability.
How does it integrate?
Via Diameter, REST APIs, SNMP, northbound interfaces and SIP, media and messaging infrastructures into existing OSS/BSS environments.
What does it deliver in operation?
Monitoring, reporting, alerting, logging, CDRs, billing records and event data records provide transparency for operation, analysis and billing.
){kind=logo}
){kind=logo}
){kind=logo}
)
)
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
Reasons to migrate
Draw on CreaLog's migration expertise: the straightforward route from grown service silos to a modern, consolidated platform.
Modernise
Carry existing IN, SIP and VAS services forward, future-proof.
Consolidate
Bring service silos and separate platforms together on one foundation.
Monetise
Provide new value-added and corporate services faster.
Innovation
Connect telco services with AI, recording and omnichannel.
The CreaLog SDP at a glance
What is the platform?
A modular multi-service platform for telcos – for the provisioning, control and further development of network-based services.
Which services run on it?
IN services, SIP routing, AI services, number translation, announcements, messaging, recording, contact centre, televoting and omnichannel communication – and much more.
Why is it carrier-grade?
Redundancy, failover, cloud-native architecture, 2,000+ CAPS and 99.999 % availability.
How does it integrate?
Via Diameter, REST APIs, SNMP, numerous northbound interfaces and SIP, media and messaging infrastructures into existing OSS/BSS environments.
What does it deliver in operation?
Monitoring, reporting, alerting, logging, CDRs, billing records and event data records provide transparency for operation, analysis and billing.
Specifications and details
Platform details
Layered architecture
Cloud or on-premise
Designed for 99.999 % availability.
Geo-redundant architecture
All components designed n+1 or cluster-redundant
Autonomous signalling / MRFP servers
Virtualisation, VMware, KVM / OpenStack, etc.
MRF and AI
High channel density for MRF and conferencing through efficient use of resources
Conversational AI connectors for all leading speech-to-text (STT) and text-to-speech (TTS) providers
Connectors for leading LLMs, vLLM and Ollama
Transcription, translation and summarisation
Voice recording and speech analytics
Conferencing
VXML 2.1, MRCP v1/v2, MSML
SIP / SIP-I / SIP-T / SIP TLS(AES), RTP / SRTP
Audio G.711, G.726, G.729a/b, G.722, AMR-WB, AMR-NB, EVS
Video H.264, H.263, VP8, MPEG-4, 3G-324M
Fax T.30/T.38
Text T.140/RED
WebRTC / OPUS
Messaging server SMS/RCS/USSD
Scalable processing of high message volumes
Flexible control via ECMAScript
Protocols: SMPP, HTTP, RCS, UCP, MAP, SIGTRAN
Media server web/chat/e-mail
Web, app, API, WhatsApp, Facebook Messenger, Microsoft Teams, e-mail, …
Signalling server
Proven for 2,500+ CAPS
IMS architecture with SIP-AS / SIP-MRF
IN suite with SCP and assisting IP
SIP, INAP/CAP/MAP, MSML
Operation, administration, maintenance (OAM)
Multi-tenant and multilingual web interface
Configuration, reporting, service creation and provisioning
User interface or API integration with JSON/XML
SSO support
Multi-factor authentication (MFA)
Suitable for telcos, resellers / MVNOs, cloud providers, etc.
Rights and roles with users, groups and profiles
Consolidated real-time and historical monitoring and reporting
Interfaces for bulk provisioning and system integration
Support for Diameter, charging CDRs and online and offline charging
SNMP MIBs and events
Components
Oracle Database or PostgreSQL
Real-time mechanisms for synchronisation and counting
Distribution components for automated software and data distribution
Highly available logging for transaction records and billing
Reporting manager for report generation
Alarm manager
Service Creation Environment
Development environment for workflows: signalling, voice, SMS/RCS, USSD, web/chat, VXML services
Graphical low-code interface with drag and drop
Integrated script engine with more than 300 commands
Integration of databases and web services (built-in JSON/XML parser)
Which component fits your network?
We will walk through the architecture with you.
