News02 December 2020Thomas Simoneit

Available for every scenario - CreaLog's comprehensive services portfolio

Cloud computing is one of the key drivers behind the digitalization of business processes. CreaLog supports this development with a comprehensive application portfolio from the cloud for telecommunications providers and network operators.

The functions (services) offered by the NG-IN Service Delivery Platform (SDP) include Number Routing, IVR, VoiceBots, Messaging, Contact Center, Conferencing and Recording, among others. These cloud-based services can be administered from a central browser-based portal.

CreaLog supports telcos' cloud migration across a wide range of scenarios: from traditional physical servers (bare metal), through virtualization within the telco's own infrastructure (telco cloud) using VMware or OpenStack with KVM, to virtualization with external cloud partners such as AWS or Azure (3rd party cloud).

Tailored to the telco's specific requirements, CreaLog takes on continuous monitoring, database operations, updates and the provision of the entire backup infrastructure for its telco solutions as needed. In the full-service model, we also offer operation of the virtual or physical hardware, the network infrastructure and housing. This gives telcos an individually tailored service portfolio, ranging from operational support all the way to solution-as-a-service.

The telco service provider can implement the service platforms in the infrastructure of their choice and benefit from the advantages of the cloud for CreaLog services as well, with a significant reduction in CAPEX and OPEX. The agile rollout of new services and straightforward scalability are further advantages, enabling services to be adapted quickly and flexibly to new requirements.

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