News14 November 2020

The Future from the Cloud - CreaLog IN Solutions for IMS for Network Operators

Network operators and other communication service providers currently face substantial challenges when migrating their legacy TDM services to IMS - a necessary step toward offering more flexible, state-of-the-art communication services.

Telcos need a flexible, universal service platform in a cloud- and browser-based environment to develop and deliver future-proof telephony value-added services and applications. That is exactly what the CreaLog IN Service Manager delivers. It consolidates existing IVR and IN service platforms into a single IMS server framework, including centralized service provisioning and user management. Based on the field-proven CreaLog IN and IVR solution for Next Generation Networks (NGN), the IMS server is already in successful use today in numerous carrier networks, enabling IN routing and VAS services for enterprises and large federal agencies.

The CreaLog IN Service Manager supports VMware, KVM and Hyper-V as well as AWS and NFV. As a Software-as-a-Service offering, it is designed to be multilingual and, as a white-label system, fully multi-tenant. This allows network operators as well as their customers and subaccounts to develop, deploy and bill for services and IN applications within a single infrastructure environment via a centralized web portal - covering everything from routing and fixed/mobile convergence to conversational IVR, contact center and recording solutions.

The entire CreaLog team has many years of experience migrating from TDM to IP and offers exceptional flexibility in adapting the standardized IMS platform to individual customer requirements. The Professional Services experts don't just deliver complex projects - they support network operators and communications service providers worldwide throughout the entire lifecycle of their solution.

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