Prepaid Services
Automating prepaid processes directly in the network
With CreaLog, network operators can provide top-up, balance enquiry and further prepaid processes as automated voice self-services. The platform connects dialogue and validation rules with existing charging and backend systems.
Top-up and balance
Customers can check their balance or top up using scratch card and cash code PINs.
Speech and input
Operation is possible by natural speech, DTMF or a combination of both.
Charging integration
Service flows can be connected to existing online and offline charging systems.
Adaptable service logic
Dialogue, checks and process steps can be adapted to tariffs, products and network requirements.
