Productive AI, robust architectures and measurable added value
With NEXT LEVEL – AI IN MOTION, the CreaLog SUMMIT 2026 continues our shared AI journey.
The focus is on productive deployment: how can AI applications be assessed in economic terms, securely integrated into existing systems and processes, and utilised to deliver better services, more efficient workflows and new value-added offerings?
At the CreaLog SUMMIT 2026, we will discuss, amongst other things:
AI and the business case: from pilot project to economically viable application
Transformation and change: successfully integrating AI into organisations and processes
AI in real-world use: practical experience and lessons learnt
Agentic AI: connecting data, systems and actions in a controlled manner
Voice, omnichannel and RTT: rethinking communication and unlocking new value for telcos and businesses
Agenda preview
Moderated by telecoms expert Prof. Dr Jens Böcker, the programme includes, amongst other things:
Prof. Dr Jens Böcker
Telecommunications as a driver of digitalisation
Ralf Mühlenhöver
From AI hype to the profit and loss account – AI pays off, but not automatically
Dr Daniela Drube, Detecon
Shaping a successful AI transformation
In addition, there will be customer perspectives, panel discussions and practical workshops focusing on AI agents, omnichannel strategies and intelligent handover between AI and humans.
Personal exchange
Meet decision-makers from the telecoms sector and other industries, experts, partners and the CreaLog team – to gain practical insights, discover new perspectives and engage in one-to-one discussions.
The Summit begins on Tuesday (27 October) around midday and ends on Wednesday (28 October) around midday – to make it as easy as possible to plan your journey to and from the event.
Safe your place at the CreaLog Summit 2026
Register now for 27 & 28 October in Munich.
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