CreaLog Summit 2026

27 & 28 October 2026 · Highlight Towers, Munich

Productive AI, robust architectures and measurable added value

With NEXT LEVEL – AI IN MOTION, the CreaLog SUMMIT 2026 continues our shared AI journey.

The focus is on productive deployment: how can AI applications be assessed in economic terms, securely integrated into existing systems and processes, and utilised to deliver better services, more efficient workflows and new value-added offerings?

At the CreaLog SUMMIT 2026, we will discuss, amongst other things:

AI and the business case: from pilot project to economically viable application
Transformation and change: successfully integrating AI into organisations and processes
AI in real-world use: practical experience and lessons learnt
Agentic AI: connecting data, systems and actions in a controlled manner
Voice, omnichannel and RTT: rethinking communication and unlocking new value for telcos and businesses

Agenda preview

Moderated by telecoms expert Prof. Dr Jens Böcker, the programme includes, amongst other things:

Prof. Dr Jens Böcker

Telecommunications as a driver of digitalisation

Ralf Mühlenhöver

From AI hype to the profit and loss account – AI pays off, but not automatically

Dr Daniela Drube, Detecon

Shaping a successful AI transformation

In addition, there will be customer perspectives, panel discussions and practical workshops focusing on AI agents, omnichannel strategies and intelligent handover between AI and humans.

Here is a glimpse into one of the panels at the CreaLog Summit 2025.

Telco-Panel beim CreaLog Summit 2025 mit tollen Gästen

Personal exchange

Meet decision-makers from the telecoms sector and other industries, experts, partners and the CreaLog team – to gain practical insights, discover new perspectives and engage in one-to-one discussions.

The Summit begins on Tuesday (27 October) around midday and ends on Wednesday (28 October) around midday – to make it as easy as possible to plan your journey to and from the event.