Carrier grade
Network operators
Highly available communication and value-added services – scalable, flexible to integrate, future-proof.
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Communication becomes a competitive advantage when AI, processes and existing systems work together seamlessly. Our platform forms the basis for intelligent added value – from innovation through to productive operation.
The CreaLog platform combines telco-grade network services, IN and value-added services with powerful AI – technology-agnostic, data-sovereign and designed for business-critical applications. Controlled AI agents access authorized data and backend systems in a targeted manner and reliably resolve complex issues right through to the final outcome. This results in scalable services for productive operations.
AI agents securely execute processes right through to CRM, ERP and backend systems.
High-availability communications and network services for heavy workloads and business-critical environments – from voice and messaging to IN-, SIP- and IMS-based services.
Defined interfaces, controlled access and freely selectable operating models ensure security and flexibility – on-premises, in the private or public cloud, and as a managed service.
In production use for more than 30 years · For network operators, critical infrastructure and demanding industries · Development and platform expertise from Germany
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An insight into intelligent communication solutions – from AI and customer service to carrier services and mission-critical applications.
Fully automated voice assistants that resolve customer enquiries around the clock – without waiting time, without escalation.
AI-supported chatbots for web, WhatsApp, e-mail, SMS/RCS and more – context-aware and integrated into your CRM.
Analyse 100 % of your calls automatically for quality, customer sentiment and compliance breaches.
Intelligent routing across every channel – phone, chat, e-mail – always to the right person at the right time.
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Whether network operator, energy utility, financial institution, public authority or industry – wherever communication has to be secure, available and data-sovereign.
Highly available communication and value-added services – scalable, flexible to integrate, future-proof.
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Data-sovereign communication and controlled automation for digital citizen services and critical processes.
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Data-sovereign communication solutions for regulated environments – flexible to operate and secure in handling sensitive data.
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Reliable communication for critical utility processes – highly available, resilient and built for secure operation.
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Automated communication for high contact volumes – flexible to scale and ready for any peak.
Find out more→The migration of the previously TDM-based platform to the IMS network was completed with all services for the major television shows in only five months.
"CreaLog convinces through customer focus, reliability and punctuality."
"CreaLog and our Mobile Communication Recording have one thing in common: a high degree of flexibility."
"Through innovation and its use in customer service we set ourselves apart and extend our service leadership."
What sets us apart, in figures.
on our platforms at customer sites.
of experience in IVR, bots and AI.
supported successfully in their projects.
rely on our platform.
Soon after joining, I got the opportunity to lead a great team. The value of teamwork and trust in each other is impressive here.
Farish – Team Lead
Even as a working student I got the chance to take on an important role in an international project, which did a great deal for my professional growth.
Anna – Specialist Bot and AI Development
Something I love the most about my job: I work with colleagues and customers from different countries and backgrounds.
Shahin – Project Developer
Interesting and varied projects give me plenty of opportunity to develop professionally.
Khadija – Systems Engineer
Small projects, big ones, even life-saving ones – with my colleagues they are all exciting.
Tim – Solution Support Engineer
Here I get to build great AI-based customer service solutions for international customers.
Anne – Team Lead
Half an hour, your requirement, our platform.
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Partners and interoperability
Open to your technology. Ready for any connection. One platform.
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