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Business continuity in times of crisis

CreaLog Mobile Call Recording supports the financial industry in the Corona pandemic

The corona crisis is hitting almost all industries with full force, and the economic consequences are hardly foreseeable. Even banks, financial service providers, credit institutions and insurance companies have now sent most of their employees to their home offices, where they can continue working with mobile devices such as notebooks and smartphones. However, this often means that legally compliant recording of the consiutations between employees and customers is no longer possible, although this has been mandatory throughout Europe since 2018 under the MiFID II financial market directive.

Right now there is a great need for mobile employee solutions to secure the business models and processes of the financial sector during the corona crisis. Therefore telecommunication companies throughout Europe such as Deutsche Telekom, A1 Telekom Austria, Swisscom, Post Luxembourg and Monaco Telecom rely on Mobile Call Recording by CreaLog.

The decisive advantages
All calls are recorded directly in the provider's network and stored securely and encrypted. The recording simply works with any mobile plan activated for the service, no installation or activation of apps on the phone is required

This solution can be booked at short notice with the following telecommunications providers and is immediately ready for use:

Mobile Voice Recording at Swisscom

www.swisscom.ch/de/business/enterprise/angebot/enterprise-mobile/mvr.html (German)

www.swisscom.ch/en/business/enterprise/offer/enterprise-mobile/mvr.html (English)

www.swisscom.ch/fr/business/enterprise/offre/enterprise-mobile/mvr.html (French)

www.swisscom.ch/it/business/enterprise/offerta/enterprise-mobile/mvr.html (Italian)

Mobile Communication Recording at Post Luxembourg

www.post.lu/documents/10181/5205465/POST+LUXEMBOURG_FICHE+PRODUIT_MOBILE+COMMUNICATION+RECORDING_EN.pdf (English)

www.post.lu/documents/10181/5205467/POST+LUXEMBOURG_FICHE+PRODUIT_MOBILE+COMMUNICATION+RECORDING_DE.pdf (German)

www.post.lu/documents/10181/5205469/POST+LUXEMBOURG_FICHE+PRODUIT_MOBILE+COMMUNICATION+RECORDING_FR.pdf (French)

Mobile Communication Recording at Deutsche Telekom

https://geschaeftskunden.telekom.de/startseite/mobilfunk/mobile-loesungen/391176/mobile-communication-recording.html (German)

A1 Mobile Call Recording at A1 Telekom Austria

www.a1.net/call-recording (German)

 

For further information on call recording solutions please visit the Recording section of the CreaLog website.

 

 

 

 

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