The corona crisis is hitting almost all industries with full force, and the economic consequences are hardly foreseeable. Even banks, financial service providers, credit institutions and insurance companies have now sent most of their employees to their home offices, where they can continue working with mobile devices such as notebooks and smartphones. However, this often means that legally compliant recording of the consiutations between employees and customers is no longer possible, although this has been mandatory throughout Europe since 2018 under the MiFID II financial market directive.
The decisive advantages
All calls are recorded directly in the provider's network and stored securely and encrypted. The recording simply works with any mobile plan activated for the service, no installation or activation of apps on the phone is required.
This solution can be booked at short notice with the following telecommunications providers and is immediately ready for use:
Mobile Voice Recording at Swisscom
www.swisscom.ch/de/business/enterprise/angebot/enterprise-mobile/mvr.html (German)
www.swisscom.ch/en/business/enterprise/offer/enterprise-mobile/mvr.html (English)
www.swisscom.ch/fr/business/enterprise/offre/enterprise-mobile/mvr.html (French)
www.swisscom.ch/it/business/enterprise/offerta/enterprise-mobile/mvr.html (Italian)
Mobile Communication Recording at Post Luxembourg
Mobile Communication Recording at Deutsche Telekom
A1 Mobile Call Recording at A1 Telekom Austria
www.a1.net/call-recording (German)
For further information on call recording solutions please visit the Recording section of the CreaLog website.
