The omnichannel concept for a systemic customer experience has received a major boost in…
Spotlight on IN solutions, Call Recording, Contact Center & IVR, Mobile Office and Service…
Cloud computing is one of the key drivers in the digitalization of business processes.…
There can be no talk of 'business as usual' in 2020. A lot has changed and especially…
Network operators and other communications service providers are currently considerable…
With almost 100 participants from 19 European and African countries, the first Online…
Back in the old days: The people were in a frenzy struggling with bad IVRs. People refuse…
"The automated voice response solution is an indispensable ingredient for our service…
As part of the IMS (All-IP) strategy of a major European Telco, all Enterprise IVR…
"The central service number 115 follows high quality requirements and aims to provide…
CreaLog Call Recording now available at Monaco Telecom
"We are the only communication provider in Austria that is consistently using…
CreaLog Voice Portals and VoiceBots provide consumers with round-the-clock access to…
Companies such as Swisscom depend on reliable partners for tailoring existing standard…
The driving force of the utility industry is the transformation from power generation to…
CreaLog Mobile Call Recording supports the financial industry in the Corona pandemic
Due to the current developments concerning the corona virus, CreaLog switched to home…
The current system version of our platform also supports PostgreSQL databases
This is one of the most important key figures in telephone customer service for companies:…
Interactive and intelligent voice services in customer care are still on the rise. Because…
Are interactive and intelligent voice services experiencing a renaissance in customer care…
Platform for Number Translation and Business Voice VPN
Munich, November 2019 - The location of the CreaLog Telco Summit 2019 in mid-October in…
Munich, October 2019 – CreaLog, a telco solution provider, uses HPE ProLiant servers, the…
Tightened Financial Market rules may soon also affect freelancing brokers.
A VoiceBot is a virtual assistant that facilitates communication between man and machine…
Spotlight on IN solutions, Call Recording, Contact Center & IVR, Mobile Office and Service…
Comparative tests are popular, as they show consumers quickly and clearly how, for…
What may the people have thought, who end up of the 18th century a demonstration of the…
Jury recognizes successful projects abroad
CreaLog Televote celebrates huge success with the casting show "Unitel Estrelas ao Palco…
This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…
In our new interview series "3 questions to..." our CreaLog talents step out of the office…
Latest speech recognition technology takes customer service to the next level
This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…
More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award…
A1 Telekom, Deutsche Telekom, and Swisscom celebrate with CreaLog
New CreaLog Platform 7 takes transcription to the next level
CreaLog supports highly popular TV Show in cooperation with Unitel
Call Recording interoperable with BroadWorks SIPREC Interface
Great benefits for Telcos and their corporate customers
Mobile Call Recording implemented at 10 European Telcos
This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…
Successful SMEs: 5 German Stevie Awards 2018 for technology solutions from Munich.…
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CreaLog
Frankfurter Ring 211
80807 Munich
Germany
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