Blog/News

2020

Interview - Utilities: From the Service Desert to the Beach Bar

The energy industry is in the middle of a cultural change. The driving force is the…

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Logo Monaco Telecom

MiFID II recording for communication service providers

CreaLog Call Recording now available at Monaco Telecom

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Business continuity in times of crisis

CreaLog Mobile Call Recording supports the financial industry in the Corona pandemic

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CreaLog Corona Information

Important information: Corona precautions at CreaLog

Due to the current developments concerning the corona virus, CreaLog switched to home…

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CreaLog Platform 7 now with PostgreSQL support

The current system version of our platform also supports PostgreSQL databases

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Voice-Connected Business 2020

September 17-18, 2020
Fleming's Conference Hotel
Frankfurt/Main
Germany

 

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Meet CreaLog at the DIGITAL X 2020!

CreaLog at the DIGITAL X 2020: Digitization and automation of customer communication

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people on a couch

VoiceBot Part 2: VoiceBots at Pay TV and cable network operators

This is one of the most important key figures in telephone customer service for companies:…

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putting furniture in place

VoiceBot Part 1: A flexible and reliable friend

Interactive and intelligent voice services in customer care are still on the rise. Because…

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2019

service in a bar

Convincing VoiceBot and IVR Solutions

Are interactive and intelligent voice services experiencing a renaissance in customer care…

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New CreaLog NG-IN Solutions data sheet released

Platform for Number Translation and Business Voice VPN

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Above the roofs of Schwabing

The CreaLog Telco Summit 2019

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CreaLog Telco Summit 2019 - New sales potential for international Telcos

Munich, November 2019 - The location of the CreaLog Telco Summit 2019 in mid-October in…

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CreaLog relies on internationally proven HPE ProLiant servers to create new telco experiences

Munich, October 2019 – CreaLog, a telco solution provider, uses HPE ProLiant servers, the…

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To be on the safe side with Call Recording Solutions

Tightened Financial Market rules may soon also affect freelancing brokers.

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VoiceBots for everyone

A VoiceBot is a virtual assistant that facilitates communication between man and machine…

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Meet CreaLog at MWC 2020

Spotlight on IN solutions, Call Recording, Contact Center & IVR, Mobile Office and Service…

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Meet CreaLog at CCW 2020 in Berlin

Focus on VoiceBots, Recording and Speech Analytics

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Even an AI has to go to school

What may the people have thought, who end up of the 18th century a demonstration of the…

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2018

AI AND THE CUSTOMER SERVICE OF THE FUTURE

CreaLog Telco Summit in Cologne

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MIFID II RECORDING FOR SPARDA-BANK

Call Center add-on for safe storage

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ANGOLA DISCOVERS IT'S NEXT SUPERSTAR WITH CREALOG

CreaLog Televote celebrates huge success with the casting show "Unitel Estrelas ao Palco…

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CREALOG TELCO SUMMIT 2018 IN COLOGNE

AI and the customer service of the future

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25 YEARS OF CREALOG - PART 3

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…

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3 QUESTIONS TO…

In our new interview series "3 questions to..." our CreaLog talents step out of the office…

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SDP7 WITH STATE-OF-THE-ART TECHNOLOGY

Latest speech recognition technology takes customer service to the next level

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IN and IVR - AN UNBEATABLE DUO

Why the combination of IN and IVR offers real added value

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25 YEARS OF CREALOG - PART 2

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…

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GERMAN STEVIE AWARDS FEATURED IN INTRE 2018-02

More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award…

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5 STEVIES FOR CREALOG - GLAMOROUS GALA IN BERLIN

A1 Telekom, Deutsche Telekom, PAYBACK and Swisscom celebrate with CreaLog

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STATE-OF-THE-ART TRANSCRIPTION

New CreaLog Platform 7 takes transcription to the next level

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TELEVOTE NOW WITH APP-SUPPORT

CreaLog supports highly popular TV Show in cooperation with Unitel

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COOPERATION WITH BROADSOFT IN FULL SWING

Call Recording interoperable with BroadWorks SIPREC Interface

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ENTERPRISE COMMUNICATION RECORDING (ECR) FOR EVERYONE

Great benefits for Telcos and their corporate customers

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MCR UP AND RUNNING IN 10 COUNTRIES

Mobile Call Recording implemented at 10 European Telcos

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25 YEARS OF CREALOG - PART 1

This year, CreaLog celebrates it's 25th anniversary. Time to have a look at milestones in…

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TRULY HONOURED - 5 ACCOLADES FOR CREALOG AT THE GERMAN STEVIE AWARDS

Successful SMEs: 5 German Stevie Awards 2018 for technology solutions from Munich.…

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TEAMWORK FOR EXCELLENT CUSTOMER SERVICE BY VOICEBOT

CreaLog receives German Stevie Gold Awards for successful cooperation with PAYBACK and A1

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CREALOG PLATFORM VALIDATED BY BROADSOFT

BroadSoft and CreaLog join hands

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