COVERING PLATTFORM, ENTERPRISE & CONSUMER SERVICES, CUSTOMER SERVICES, AI, AND SERVICE CREATION
SOLUTIONS FOR THE FUTURE THAT WORK TODAY
Many organizations have learnt to value non-geographic telephone numbers as fast and easy way for existing and—perhaps more importantly—prospective customers…
ADMINISTRATIVE EASE AND REGULATORY COMPLIANT SECURE STORAGE
Financial Regulators across the globe are enacting regulation that requires the recording of mobile phone conversations of finance sector…
EASY RECORDING AND SECURE STORAGE FOR COMPLIANCE AND DOCUMENTATION
Enter a new stage in network-based recording with our Enterprise Communication Recording (ECR) service. The Telco network-based…
ENABLING TECHNOLOGY for NEW IMS and NGN
While preserving and leveraging existing investments the CreaLog IM-SSF Broker is an enabling technology for mobile and fixed operators seeking to implement…
A SOLUTION THAT SAVES LIVES: ECALL
After an accident, seconds can determine the fate of the people involved. According to the European Union, eCall could reduce the number of road fatalities by 10%.…
BULK MESSAGING MADE EASY
Targeting Large Accounts and Third Parties who prefer a graphical user interface over the offered Third Party API, the Campaign Manager is the interface of choice to set-up…
MODULAR TELECONFERENCING SYSTEM for TELCOS and ENTERPRISES
The CreaLog Conference Manager software enables the provisioning of highly scalable conference solutions with a sophisticated redundancy…
CONVERT VOICE MESSAGES TO TEXT AND EMAIL
In a meeting, at the movies, having dinner… sometimes it‘s just not convenient to listen to your voicemail. Now, Voice-2-Text lets your customers read their…
CREALOG VOICE PORTALS and VOICEBOTS
provide announcements and music on hold for all telephone systems and contact center solutions, like the CreaLog Contact Center (CCC). They perform…
THE FAST, FRIENDLY, AND RELIABLE AUTOMATIC ATTENDANT
CreaLog Auto Attendant is the automatic switchboard which is fast, friendly and reliable as it puts your callers through around the clock. Callers…
SELF-SERVICE TRANSACTIONS COMPLETED BY PHONE
CreaLog Banking is a solution tailored to customer requirements for the completion of typical banking processes using natural language dialog over the…
ANNOUNCEMENTS, HOLD QUEUES AND PREQUALIFICATION
CreaLog Announcement enables automatic playback of welcome messages, product information, services, opening hours, current problems and other freely…
If an employee forgets the password for logging into his or her IT work environment, or enters it incorrectly several times, all it takes to resume work is a phone call. Using a CreaLog VoiceBot, the…
With three main objectives in mind, CreaLog has developed its NG-IN Service Delivery Platform (SDP) with Number Translation and Voice VPN:
• Enable network operators and other communications service…
MULTIMEDIA TELEPHONY APPLICATIONS FOR TELCOS
In these days of digitalization, the use of smart phones and other mobile devices, text messaging, and personal smart voice assistants such as Amazon…
PROFESSIONAL APPLICATIONS WITH JUST A MOUSE CLICK!
Object-oriented service creation without programming knowledge
USER-FRIENDLY DIALOGS TAILORED TO YOUR TARGET GROUPS
Along with attractive content and reliable speech recognition, the quality of the dialog design is critical for a voice dialog to be accepted and…
A BUSINESS PARTNER TO RELY ON
CreaLog offers products that are leading in terms of flexibility. Our solutions can easily be adapted to individual operator needs and allow for smooth integration in…
INTELLIGENT SPEECH RECOGNITION, SPEECH SYNTHESIS AND SPEAKER VERIFICATION
CreaLog voice portals stand for conveniently operated, high-performance conversational dialogs with high customer acceptance.…
GAIN NEW INSIGHTS WITH STATE-OF-THE-ART TECHNOLOGY
Quality assurance and process streamlining of customer calls are crucial when communicating with customers over the phone. CreaLog Speech Analytics…
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CreaLog
Frankfurter Ring 211
80807 Munich
Germany
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Park comfortably behind our building on the customer parking lots marked with CreaLog.
