Quality, Environment & Awards

Aims of the Quality Management

  • Consistent customer orientation
  • Defined quality and environmental management policy
  • Optimization of all business processes
  • Additional leadership and sustainability commitments

Environmental Management

CreaLog pursues a policy of sustainability in all aspects of corporate management. This includes the environmentally safe handling of natural resources and the minimization of environmental pollution by CreaLog's economic activity. The measures taken to this end include the reduction of greenhouse gas emissions and compliance with all relevant laws, directives and standards such as RoHS and ISO 14001.

Environmentally compatible product design

CreaLog behaves environmentally responsible throughout the entire product life cycle. Our guidelines for environmentally sound product development and design include the reduction of energy consumption and waste quantities as well as the avoidance of pollutants.
Especially important are:

  • Energy efficiency
  • Minimization of the use of raw materials
  • Environmentally safe materials
  • Longevity
  • Recycling of the materials used

Environmentally friendly production and processes

CreaLog uses raw materials, energy and water as efficiently as possible. Processes relevant for the environment are regularly assessed, systematically evaluated and continuously improved. Our environmental management system is certified according to ISO 14001 and the employees are trained regularly.
Important are:

  • Environmentally safe production conditions
  • Optimized logistics
  • Consideration of environmental aspects in the supplier management

DIN EN ISO 9001:2015 and 14001:2015 certified

The quality management system operated by CreaLog, has been certified according to ISO 9001:2015 (Reg. No. 1210017937 TMS) for Sales, Development and Operation of Telecommunication and Voice Automatization Solutions.

An Environmental Management System according to ISO 14001:2015 is included.

Please download our ISO Certificate for reference.


Nuance Digital Partner Award 2021

Nuance awards CreaLog the Digital Partner Award BENELUX, CEE, DACH

German Stevie Award 2018

2x Gold, 1x Silver, 2x Bronze
Together with our customers A1 Telekom Austria, Deutsche Telekom and Swisscom.

GLOTEL Awards 2017 Nominee

Shortlisted for the Global Telecom Awards 2017 for " CreaLog MiFID II compliant Mobile Call Recording"

German Stevie Award 2016

Together with our customer Versicherungskammer Bayern

Smarter Service Award 2014

Simply networked. WebRTC in the Contact Center.

Nuance Partner of the Year 2012

Nuance Partner of the Year 2011/2012

Cisco Innovation Prize 2009

Silver Medal for "Cabfish - Taxi Butler"

Dialogic Innovator Award 2009

Silver Medal for "Cabfish - Taxi Butler"

Voice Award 2008

Category "Best Enterprise Services" - HypoVereinsbank (member of UniCredit) phone banking.

Voice Contest 2008

"Best Developer Team" for CreaLog and "Cabfish - Taxi Butler"

General requests

+49 89 324656-0

Service Hotline (24/7)

+49 89 324656-10

Please make sure you have your credentials at hand.


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Frankfurter Ring 211
80807 Munich

Please use our 
Google Maps Entry 
for localization.
Park comfortably behind our building on the customer parking lots marked with CreaLog.