With three main Telco objectives in mind, CreaLog has developed its Service Delivery Platform (SDP) and the corresponding Service Manager for Number Translation and Voice VPN:
The CreaLog Service Manager is the central framework for implementing IMS applications. With the integrated Number Translation Service (NTS), network operators and business customers can administer their service numbers and geographical numbers independently. It is realized on CreaLog’s Service Delivery Platform (SDP) integrating applications like MRF, IVR, Contact Center, Call Recording and Virtual Office/PBX to name just a few.
The Service Designer, a browser-based call flow designer, is an essential part of the Service Manager and allows to implement sophisticated and complex routing designs with user input by voice or keypad.
If even more or totally new funcionaltity is needed the sophisticated CreaLog CDG Service Creation Environment (SCE) integrates new features and services swiftly in the shortest possible time.
The Business Voice VPN functionality offers the possibility to provide customers with the option to administer their very own phone number system, enabling the integration of different company locations in a unified number plan. This increases the accessibility of all colleagues, smoothens the exchange of information and improves cooperation.
We have developed, and maintained, a set of pre-integrated solutions. These solutions address individual network operator business needs in specific service categories. The following picture shows typical and important examples of our pre-integrated solutions: IVR/MRF, Cloud Contact Center, Call Recording (Mobile/Fixnet), Virtual Office/PBX, and custom applications.
Please refer to our IN Solutions for IMS data sheet for details.
Operators and service providers using CreaLog VPN easily offer an advanced Virtual Private Network Solution to their business voice customers of any size.
The network service supports multiple underlying network technologies, that allow IMS, VoIP and TDM interworking as well as hybrid VPNs.
Our solution supports multi-level customizable configuration of corporate structures and user data and handle private numbering plans for voice and SMS/MMS. Multiple VPN call types, screening/barring schemes, calling lists, corporate and user defined rules for call forwarding, callback, call transfer and calling line presentation are included.
CreaLog NTS supports a comprehensive range of freephone, universal access number, and premium number services, which are typically known by their dialing prefix codes like 8XX, 08XX, 9XX and others. The solution translates these numbers into specific end points that business customers can freely configure and reconfigure according to their needs to achieve true Fixed Mobile Unification (FMU).
CreaLog NTS offers the following full range of time, origin and service number dependent routing options for all media to achieve full Fixed Mobile Unification for true Unified Communications and Collaboration (UCC).
To learn more download the Number Translation Datasheet or get in contact with our consultants.