Most organizations using non-geographic numbers have them play an important role in their customer contact strategies, offering benefits far beyond run of the mill telephone numbers. Telephone operators seeking to stand out in the crowd of voice service providers can profit from the great value offered by CreaLog’s advanced number translation service. Its compelling benefits include:
CreaLog NTS is a SIP based solution ensuring interoperability with present-day equipment of any kind while ensuring a smooth transition to IMS networks if and when the need arises.
Handles traffic from and to both IP and circuit-switched networks equally well. End destinations can equally be circuit switched or IP based, fixed or mobile, PBX, ACD, and more.
Telco-proven platform with overload protection and options to limit traffic per customer and destination.
Easily adapted to a broad range of customer requirements and scales to fit all subscriber market segments.
Designed to accommodate any and all legal requirements for premium-rate call services.
The operator determines the level of control each customer can exert via a user-friendly GUI, empowering corporate users to do their own administration and provisioning.
Routing configurations can be provisioned rapidly and easily. Customers are able to control routing options in line with their business processes and databases.
Can be operated standalone or combined with NG-IN Centrex and hosted ACD and IVR functionality to offer customers a completely hosted cloud solution.
Detailed statistics are available to provide customers with information on the use of their services.
Large Corporate Customers often demand solutions for unifying their many locations with a multitude of premium rate numbers and local numbers. A Virtual Telephony Network based on the Telco infrastructure, but separately managed by the customer, is the solution.
Based on the CreaLog IN platform as a powerful base we offer solutions not only for the routing of calls alone but also including IVR (Voice Portal) and Contact Center functions to perform the desired tasks in a most efficient way. This allows to connect subscribers within enterprises with ease, even if these subscribers are in different locations or working in home offices.
Using unified numbers for mobile and fixed networks in a Fixed-Mobile Convergence (FMC) positions puts the Telco even further ahead in the strive to serve as the unified communications service provider for his corporate customers.
Having delivered Voice VPN solutions with +100,000 end points in a single VPN we have a proven record of profound experience.