Customer Care Voice Portal
"Our experience with CreaLog over the last eight years has been excellent. The collaboration has been remarkable with a true spirit of partnership and a high degree of flexibility. Innovative approach and fast turnaround exactly meet the demands that a market leader such as PAYBACK faces."
Electronic confirmation of
coverage by Voice Portal
"Automating services is nothing new for insurance companies. However, it is not yet general practice for a voice-enabled computer to generate an eVB number completely single-handed. This is a highly innovative and most exciting development for our industry."
Customer Service Portal
Mobile Call Recording
"We want to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition."
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