Document Download

CreaLog Network Contact Center | White Paper

The CreaLog Network Contact Center Solution opens up great opportunities for network operators to approach their corporate customers with a compelling value proposition and offers great scaling flexibility for their customers: Its deployment options range from small businesses in need for a flexible automatic call distribution (ACD) system right up to enterprise organizations wishing to implement and operate a feature-rich contact center serving their customers at any time or place.

Organizations still using locally deployed legacy call distribution systems run the risk of eventually reaching their solutions’ end-of-life, resulting in discontinued support. This leaves the businesses with obsolete equipment that needs replacing at short notice and considerable cost. A Software-as-a-Service (SaaS) solution is an easy way out of this fix, because the Telco Network deployed Contact Center Solution offers a simple alternative for migrating Automatic Call Distribution (ACD) into the cloud.





CreaLog Cloud Contact Center
To download the document please fill in the following form
Click here to subscribe to our quarterly newsletter!