The motto “Guided by Humans – Powered by AI” perfectly captures the significant developments and trends. Away from pure hype, towards real value, data sovereignty, and sustainable application. The question is no longer if, but how we can use and integrate AI meaningfully, constistently and securely and keep humans in the loop.
We look forward to meeting you in person!
Our speakerslots:
25.02., 15:30 p.m., AI Stage (Halle 2), “KI unter Kontrolle: Souveräne Agentic Automation durch Tool-Trennung, Governance und MCP”
25.02., 16:30 p.m., Messeforum (Halle 3), “Channel-Parity –Seemless CX über alle Kanäle: Steigerung von Servicequalität, Zufriedenheit und KPIs mit proaktiver Kommunikation am Beispiel Outbound”
Use our code 2122891 for free access: Get your free ticket
Shedule a meeting with us at CCW
For futher information visit: CCW - Der Kundenservice & Call Center Kongress in Berlin: CCW Kongressmesse für innovativen Kundendialog
