Points, prizes and more advantages
PAYBACK, a member of the American Express Group, offers one of the world’s largest – and most successful – bonus points programs. A scheme whereby consumers, using just one card or app, can collect points locally, online or mobile at approximately 650 companies in Germany alone and redeem them for cash, vouchers, Airline Miles, and prizes. Alternatively, they can donate their points to an ambitious charity project in the PAYBACK donation world.
To ensure that the bonus points program stays a success in the future too, the Munich based PAYBACK company has set itself the highest standards in terms of customer satisfaction. All the services run by PAYBACK are required to live up to these standards – including, of course, the CreaLog voicebot system which acts as the backbone of the phone service in place for PAYBACK customers. The following report will show how this state-of-the-art Voice Portal solution works and what benefits it has in store for PAYBACK users.
Please check our PAYBACK testimonial page for more details and download the full PAYBACK success story.