Call Completion

CreaLog’s next-generation Voicemail solution reduces Total Cost of Ownership by eliminating the need for operators to store voicemail. Messages are delivered directly to customers via Visual Voicemail, e-mail with audio attachment, or convenient Voice-to-Text transcription. This streamlined approach leverages existing infrastructure, enhances customer experience, and makes traditional voicemail storage obsolete.

CreaLogs's CallPing service allows a subscriber to send a short alert (a "Ping or Tone") to another user by placing a call that disconnects before being answered. It's often used in prepaid or low-balance situations as a way of prompting the recipient to call back, without incurring a charge. This will ensure additional revenues for the telco operator and higher customer satisfaction.

Our service that provides mobile subscribers with emergency airtime credit when their balance is low. The credit can be used for calls, SMS, or data and is typically repaid automatically the next time the user tops up. Is a service that allows mobile subscribers to stay connected even when their prepaid balance runs out. The operator provides an instant credit for calls, SMS, or data, which is automatically repaid when the customer tops up the account. This convenient solution ensures uninterrupted service, increases customer loyalty, and creates an additional revenue stream for providers.

CreaLog reverse billing call service where the receiving party agrees to pay for the call. The caller initiates a request, and the recipient must accept the charges before the call is connected. Useful in situations where the caller lacks sufficient credit or is in a roaming scenario.

With CreaLog Missed Call Notification Services the mobile provider can offer their mobile subscribers a notification about a call they could not receive when their phone was switched off, out of coverage, or busy. The caller’s information is delivered via SMS or other channels, ensuring that no important contact is lost. For operators, it enhances customer satisfaction and strengthens loyalty without requiring additional effort from the subscriber.

With CreaLog A-Party Notification the mobile provider offers their mobile subscribers a automatic notification when the called B-Party is available again. The caller’s information is delivered via SMS or other channel. This simple yet powerful service ensures seamless reconnects and higher call completion rates. It improves customer experience while generating additional value for network operators.