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Cloud / managed services

Cloud solutions in public administration

Largest contact center and IVR cloud project

CreaLog is behind what is currently the largest network-based contact center project for public administration in Germany. The project allows the central routing of all calls (taking into account skills and locations) to over 20,000 employees at around 2,000 sites nationwide.

Working together with major network operators and global telecommunications suppliers, we are breaking new ground when it comes to the cross-site routing of telephone calls from the cloud.

Cloud solutions from CreaLog are also failsafe and flexible as they are designed around a distributed, networked architecture with redundancy.

Hosted communications for public administration

More and more federal states, cities and municipalities are outsourcing their information and communications technology (ICT) to independent service providers. These companies can then operate flexibly within the market and may be active in a number of different countries. This takes advantage of any synergy effects and also reduces the costs of ICT for the public sector.

CreaLog solutions based in central public hosting computer centers cover the following areas.

CreaLog Conferencing

CreaLog Conferencing optimizes communications processes across the entire company, thereby delivering excellent service to employees, customers, partners and investors.

Irrespective of the size, location and time of the meeting.

Installation & Commissioning Services

An efficient launch of your CreaLog solution

CreaLog’s delivery teams consist of telecom professionals with extensive experience from large installation and commissioning projects. We work together with you to ensure that your CreaLog solution, including hardware and software, is professionally integrated into your existing operating environment. We support you from analysis and design through to a successful service launch.

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