Largest contact center and IVR cloud project
CreaLog is behind what is currently the largest network-based contact center project for public administration in Germany. The project allows the central routing of all calls (taking into account skills and locations) to over 20,000 employees at around 2,000 sites nationwide.
Working together with major network operators and global telecommunications suppliers, we are breaking new ground when it comes to the cross-site routing of telephone calls from the cloud.
Cloud solutions from CreaLog are also failsafe and flexible as they are designed around a distributed, networked architecture with redundancy.