Would your customers like to move freely around the city but without placing too much of a strain on their wallets?
No problem. Car sharing and bike hire services are available round the clock. Thanks to an IVR or spoken dialog system, they can be booked from any location simply by making a phone call.
No Internet access or smartphone is needed to book, return or extend vehicles and bikes. This increases acceptance among customers who only have a normal mobile phone.
The fact that the voice portal recognizes the customer from their telephone number makes it much easier to legitimize them and makes the booking process faster.